Returns & Refund Policy

We want every customer to feel confident shopping with us.

Returns:

• You have 14 days from receiving your order to request a return.

• Items must be unused, in their original condition, and with their original packaging and labels.

• Items that have been used, damaged after delivery, or returned incomplete may not be eligible for a refund.

• Certain products may not be eligible for return for hygiene or safety reasons once opened or used.

Defective or Incorrect Items:

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We will review the issue and, where applicable, arrange a replacement or refund at no additional cost.

Refund Processing:

Once the returned item has been received and inspected, approved refunds will be processed within 7–10 business days.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Contact for Returns

Email:
info@valenciadrip.com

WhatsApp:
+34 670 41 84 55

Company:
DROPSHIPPING ACELERATOR FZCO

Jurisdiction:
United Arab Emirates